Dear Steve,

Thanks ever so much for all the patience you have shown me over the last few months with the teething problems I’ve had with my partial plate and lately the night mouth guard.

It’s been very reassuring to have been able to ring you without fear of being brushed off. I really appreciate that so much. Service like that is very uncommon today.

Although I’m still adjusting to the partial plate I’m far more comfortable than I was before. The mouth guard is feeling really comfortable now. Thank you so much for that adjustment. It really is a work of art.

Thanks so much for allowing me to pop in constantly. It must drive you mad . But I really appreciate that patience.

Hoping not to see you in the near future..

Warm regards

Heather